MACHINE INSTALL FORM
Internal Work Order
to be filled by customer service only
AIM (customer service only)
-
Day
-
Month
Year
Date Picker Icon
ETA or TRIAL END (customer service only)
-
Day
-
Month
Year
Date Picker Icon
Status
to be filled by customer service only
Sales Person
*
Please Select
Annette Reynolds
Daniel Richardson
David Petkovski
Dean Pace
Feebee-Lou Baines
Hong Chau
Joe Shamoun
Kerrie Johns
Racheal Mendes
Ruchelle Erratt
Sarah Goff
Victor Melhem
Maria Matteo
Ashley Merlow
Angelo Caruso
Emma Perkins
Geordie Taylor
Luke Hashimoto
Matt Cook
Robert Ortolan
Shalaka Singh
Tracey Deak
Sales Email ID
Install Type
*
New Customer
New Customer Trial - USE NEW FORM
Existing Customer - New site
Existing Customer - Existing site
Existing Customer Trial - USE NEW FORM
Existing Customer - Swap
Short Event - USE NEW FORM
Other
Customer Group
*
Corporate
Commercial
Customer Type
*
Please Select
Corporate 1 - Purchase Self Fill
Corporate 2 - Purchase Self Fill + Service Plan
Corporate 3 - Map Asset Self Fill
Corporate 4 - Standard Full Service
Corporate 5 - Premium Full Service
Corporate 6 - Kombucha Asset Self-Fill
Commercial 1 - Purchase Self Fill
Commercial 2 - Purchase Self Fill + Service Plan
Commercial 3 - Map Asset Self Fill
Commercial 4 - Standard Full Service
Commercial 5 - Kombucha Asset Self-Fill
Retail 1 - Kombucha Asset Self Fill
Trial Period (in days)
*
Trial Start Date
-
Day
-
Month
Year
Date Picker Icon
Debtor/Customer ID
Please Select
A1OF0001
AAFC0001
ACOR0001
AERO0001
AHIC0001
ALLI0001
AMBR0001
AMPS0001
AMUL0001
ANAT0001
ANZM0002
ANZP0001
ASHC0001
AURE0001
AUST0006
AUST0009
AVAM0001
BAKE0005
BALD0001
BAYL0001
BEAU0005
BEDA0003
BEHE0001
BELG0001
BENN0001
BENN0002
BEOR0001
BIST0001
BLAC0006
BLUE0003
BPFL0001
BRCA0001
BRIA0001
BRIA0002
BROAD0001
BUHO0001
BUNZ0001
BURK0001
BWPE0007
CACA0001
CACO0002
CAFE0006
CAFE0007
CAFF0005
CALE0002
CALV0001
CAMM0001
CANC0001
CAPI0003
CARL0001
CARR0003
CASH0002
CASH0003
CBAD0002
CBAG0003
CBAS0003
CBAT0001
CBDA0001
CBMA0007
CBRE0001
CBRI0001
CEDA0002
CHEE0002
CITY0004
CITY0005
CIVA0001
CLIF0001
CLUC0003
CMIL0001
CMRC0001
COCO0002
COFF0004
COIN0001
COMM0001
CONR0001
CORN0002
CORS0001
CRUS0001
CSEN0001
DAMC0001
DCSU0001
DEVI0001
DEXI0001
DOIN0004
DOWN0001
DOWN0002
EAST0003
EATO0001
ECHU0001
ECOL0001
EDNA0001
EGNA0001
EMMC0001
EPPI0001
EPWO0001
ERNS0001
ESPR0007
ESSE0003
ESSP0001
EXCH0001
FATP0001
FIBO0002
FLOR0002
FLOW0001
FORD0001
FORE0001
FRES0004
FRON0001
GABR0002
GEMA0001
GIOR0003
GIPP0001
GOLD0005
GOLF0001
GPOR0001
GREATC0001
GREE0002
GREE0005
GTAC0001
HEPB0001
HILD0001
HITR0001
HNHO0001
HOPP0001
HYDE0001
IAGP0001
INDO0001
INVE0001
JBSA0001
JBWE0001
JGKI0001
JLLA0001
JLLA0002
JLLA0003
JMFB0001
JOES0002
JWCI0001
KAND0001
KAND0002
KAND0003
KISS0004
KLMG0001
KOUR0001
LAIR0001
LEPE0001
LIFE0003
LINC0001
LINF0001
MADD0001
MANH0001
MASO0001
MAUR0001
MCCO0001
MCIN0001
MCSQ0001
MEDI0002
MELB0002
MELT0001
MIDE0001
MINT0001
MITC0001
MOEN0001
MONA0001
MONA0002
MONT0002
MOOR0002
MRMI0001
MUTU0001
MYSW0002
NAHO0001
NETW0001
NEXT0001
NINE0001
NOOS0001
NORT0006
NQRX0001
OCEA0003
OSCA0001
PAPE0001
PASS0003
PAST0001
PFDF0001
PFDM0023
PHILL0001
PION0001
PITC0001
PLAT0004
PLAT0005
PNBA0001
PORT0003
PRON0001
PWCS0001
QCCR0001
QICC0001
QUEE0002
REES0001
REFI0001
RIAL0001
RISK0001
RIVE0002
RIVE0005
ROLF0001
RONE0002
ROSE0005
ROYA0003
ROYA0004
RUBY0001
SAAT0001
SAMPB0001
SAMPB2ACT
SAMPB2ADL
SAMPB2BRI
SAMPB2MEL
SAMPB2PER
SAMPB2SYD
SAMPB2TOO
SAMPT0001
SAMS0001
SAND002
SASS0001
SCHN0002
SEAL0001
SEEK0001
SHIN0001
SLAD0001
SMAR0001
SORR0001
SORR0002
SOUT0001
SOUTH0001
SPEN0001
SPIZ0001
SPXT0001
STGE0003
STOW0001
STPE0001
SUBA0001
SUGA0002
SUNC0001
SYDN0004
TAIT0001
TAIT0002
TASM0001
TEAP0001
TENN0003
THEC0001
THEC0009
THEC0010
THEF0004
THEO0003
THEO0004
THEW0001
TOLL0001
TOOR0001
TORI0001
TRHO0001
TYCA0001
TYPI0001
UNIL0001
UNIT0003
URBH0002
URBH0003
VERI0001
VIST0002
WAHR0001
WANG0001
WATS0001
WATS0002
WATT0001
WAYS0001
WERR0001
WESL0001
WORK0001
WORK0002
ZOUK0001
AMPD0001
Who makes the payment for this Site? - Refer to your ID mapping Sheet
PFD Branch
Please Select
Rockhampton
Brisbane
Gold Coast
Lismore
Coffs Harbour
Port Macquarie
Inverell
Mackay
Cairns
Toowoomba
Mt Isa
Townsville
Bundaberg
Sunshine Coast
Newcastle
Wollongong
Canberra
Marrickville
Penrith
FSC Parkes
FSC Bathurst
FSC Mudgee
Wagga
Albury
Griffith
Bendigo
Shepparton
Horsham
Geelong
Ballarat
Warrnambool
Korumburra
Bairnsdale
Morwell
Knoxfield
Devonport
Hobart
Smithton
Launceston
Balcatta
Bunbury
Albany
Adelaide
Mildura
Whyalla
Mt Gambier
Port Augusta
Alice Springs
Darwin
Customer Name
*
Site Address
*
Street Address
Street Address Line 2
Suburb
State / Province
Postal / Zip Code
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
Location Details
If invoicing details are different from above, please mention
Accounts Department Email Address
*
example@example.com
Site Contact
*
First Name
Last Name
Designation / Title
E-mail
Phone Number- 1
*
-
Area Code
Phone Number
Phone Number -2
-
Area Code
Phone Number
Requestor Details
Same as above
Requestor Contact
First Name
Last Name
Designation / Title
E-mail
Phone Number
-
Area Code
Phone Number
Secondary Contact Details
MACHINE DETAILS
Proposed Install Date
*
-
Day
-
Month
Year
Date Picker Icon
Machine Condition
*
New
Pre-loved
Is Site inspection required?
Yes
No
Plumbed?
Yes
No
Instalment Details?
Free Standing
Bench Top
Machine Model
*
Please Select
PERIPHERALS ONLY
ASTE AF80 - SML FRIDGE
AQ ME S6A - LRG FRIDGE
SKOPE TME 650AC - FRIDGE
ASTORIA COMPACT 2 GROUP
ASTORIA COMPACT CKXE 1 GROUP
ASTORIA FORMA 2 GROUP
ASTORIA FORMA 3 GROUP
ASTORIA JUNIOR 1 Group
ASTORIA PERLA 1 GROUP
ASTORIA PERLA 2 GROUP
ASTORIA PERLA 3 GROUP
ASTORIA SABRINA 2 GROUP
ASTORIA SABRINA 3 GROUP
ASTORIA TANYA 2 GROUP
BELLA
BIANCHI ALTA
BIANCHI GAIA
BIANCHI LEISA
BIANCHI LEI400
BIKO PERCOLATOR 20L
BRAVILOR THA BREWER
BRAVISTA ESPRESSO
BRAVISTA LATTE
BRUGNETTI GIULIA 2 GROUP
BULK BREWER - THERMOS
CALYPSO 2 GROUP
CALYPSO 3 GROUP
CAPO
CARIMALI ARMONIA FRIDGE
CARIMALI ARMONIA TOUCH
CARIMALI BLUE DOT
CARIMALI OPTIMA PLATINUM
CARIMALI SOFT PLUS
CASADIO UNDICI 2 GROUP
CASADIO UNDICI 3 GROUP
ETNA MEDIUM
ETNA SMALL
EUREKA ATOM GRINDER
EUREKA MIGNON GRINDER
EUREKA ZENITH AUTO
EVERSYS
EXPOBAR G10 COMPACT 2 GROUP WHITE
EXPOBAR MEGACREM 2 GROUP
FRESH MILK COFFEE MACHINE
FRANKE EVOLUTION BASIC
FRANKE PURA FRESCO
FRANKE PURA W/ FRIDGE
FRANKE C250FM
HLF FRESH MILK
K90L - FRESH MILK
LA CIMBALI S30
LA CIMBALI M27 2 GROUP
LA CIMBALI M27 3 GROUP
LA CIMBALI 2 GROUP
LA CIMBALI GRINDER
LA MARZOCCO 2 GROUP
LA MARZOCCO 3 GROUP
LUNA
MAGISTER 2 GROUP
MAGISTER 3 GROUP
MAZZER KONY
MAZZER MAJOR
MAZZER MAJOR BLACK
MAZZER MINI
MAZZER ROBUR BLACK
MAZZER ROBUR SILVER
MAZZER SUPER JOLLY
MINI FRIDGE
NECTA KALEA
NECTA KORINTO
NECTA KORO
NECTA KREA
NECTA CANTO TOUCH
NECTA OPERA
PUQ PRESS
QUARTZ
REHAVENDORS CINO FRESH MILK
REHAVENDORS CINO POWDERED MILK
RUGGERIO
SAECO PHEDRA
SAECO SG200
SAN MARINO 2 GROUP
SAN MARINO 3 GROUP
SPHERA 2 GROUP
WEGA 2 GROUP
WEGA 3 GROUP
WEGA ATLAS 2 GROUP
WEGA ATLAS 3 GROUP
WEGA COMPACT GRINDER
WEGA CONCEPT 2 GROUP
WEGA CONCEPT 3 GROUP
WEGA GREENLINE 3 GROUP
WEGA GREENLINE 3 GROUP BLACK
WEGA GREENLINE 3 GROUP WHITE
WEGA PEGASO 2 GROUP
WEGA POLARIS 2 GROUP
WEGA POLARIS 3 GROUP
WEGA POLARIS 3 GROUP BLACK
Machine Qty (Customer Service ONLY)
Accessories required
Grinder x 1
Grinder x 2
Fridge
Frother
Cabinet
Coin Mech -$1
Coin Mech -$2
Coin Mech -$3
Cup Dispenser
Grinder Model
Please Select
Eureka Mignon
Eureka Olympus
Eureka Zenith Auto
Eureka Zenith Elec
Mazzer Super Jolly
Mazzer Major
Mazzer Mini
Mazzer Kony
Mazzer Robur
Other
Grinder Qty
Traditional Starter Kit - 2 Med Jugs, 1 Large Jugs, Tamper, Knock-Out Tt tube Choc Shaker
YES
No
Other Assets and special requirements
Special Flavours?
*
Please Select
Hazelnut
Chai
Dirty Chai
Chocolate
None
Coffee Blends
*
Please Select
NA - Periferals Only
Napoli
GP
Passion For Life
Fair Trade Organic
Fiore
Brown Bag
Live The Dream
Single Origin
Spirit of Napoli
Instant Coffee - Premium Roast
Instant Coffee - Medium Roast
Instant Coffee - Classic Roast
Start up Stock and Peripherals?
Coffee Beans x 1 bag
Special Flavour x 1 bag
Milk Powder x 1 bag
Hot chocolate x 1 bag
Classic Instant x1 tin
Premium Instant x1 tin
Other
Peripherals - Umbrellas (Quantity)
Peripherals - Barriers (Quantity)
Cups
Ceramic
Paper
None
Cup Quantity (units)
Specific Ceramics types or paper cup sizes required
Estimated Revenue/month (in AUD)
No. of employees
BILLING DETAILS
For existing customers
Same as before
Changes as below
Consumables Price List
Standard
PFD
Custom
Upload a copy of the Custom Price List / Contract
Machine Plan
*
Please Select
Purchase
Rental
Free on Loan
Demo Use
Rental Price (in $/month) Excl GST
Purchase Price (in $) Excl GST
Accessory Price (in $) Excl GST
Installation Price (in $)
Installation Freight Price
Refurbish Price
Other Installation Price
Supplier Invoice #
Debtor ID
Cup Price( in $/ cup count)
Maximum Cup count ( If applicable)
Minimum Cup count ( If applicable)
Service Manager Minimum Cup count ( If applicable)
Submit
To be completed by Finance
ROI approved by Finance?
YES
NO
N/A
Customer Details Updated in ERP?
YES
NO
N/A
Comments by Finance
Price List Updated in ERP?
YES
NO
N/A
Invoice raised for Machine purchase?
YES
NO
N/A
Invoice #
Invoice #
Submit
To be completed by Operations
Actual Install Date
-
Day
-
Month
Year
Date Picker Icon
Coffee Machine Sl No.
Asset ID
Start Cup Count
Net Book Value
Accessory Serial Number
Accessory Asset ID
Additional
Customer Work Order or Purchase Order
Purchase Order (New Assets)
Asset Register Updated?
YES
NO - Customer Asset - Not on register
NO - Map Asset - Not on register (to be added by Finance)
NO - Retired
NA - Peripheral or other
Asset Register Comments
Tracking Details
Operations Comments
Service Agent / Service Manger
Business
Comments
Was ETA provided within timeframe
YES
NO - Had to chase
Were Completion Details provided within timeframe
YES
NO - Had to chase
Additional Comments
Submit
To be completed by Finance
Macro Updated?
YES
NO
Asset Creation
YES
NO
NA
Create Parent ID and / or Child ID
YES
NO
NA
GP Debtor ID Code
Acquisition Cost (Incl. GST)
Updated in PPSR?
YES
NO
To be completed by Operations - Checklist
CUSTOMER CALL
Customer Called?
YES
NO
Other
Site Ready?
YES
NO
Other
Specifications sent to customer?
YES
NO
NA
Date Completed
-
Month
-
Day
Year
Date Picker Icon
Customer Call Comments
Submit
INSTALLING AGENT / SERVICE MANAGER
Who is installing?
Please Select
Flexible Technologies
Coffee Complex
Absolute Espresso Services
Real Coffee Services
Pelican Rogue
La Barista
Service Sphere
Coffee Tech
MAP COFFEE - Ming Chau
MAP COFFEE - Hong Chau
MAP COFFEE - Tony Murace
MAP COFFEE - Victor Melhem
MAP COFFEE - Joe Shamoun
MAP COFFEE - Various
MAP COFFEE - Jon Digby
Sorrento - Jeromy Wardle
Sahara Logistics
Supplier to deliver
Eastlink Espresso Repairs (Ritz Coffee)
Coffee Machine Technologies CMT
Complete Coffee Repaires
9 Bar
Asis Coffee Machine Repairs & Sales
Pelican Rouge
The Coffee Man - TCM
Hepburn Water
Glenn's Coffee Repairs
LeRocky
Jones Electrical
Koffix
Laser Electrical - Mildura
Plumbdoc (Bairnsdale)
Tasmanian Hotel and Catering Supplies
Quality Equipment
HeatWave Pty Ltd
Northern Caterers Electrical
Taste of Paradise
Buzz Solution
PROVEND
Espresso Maintenance Pty Ltd
Espresso Works
Segafredo Zanetti
Esperance Sands Electrical
Griffs Electrical
Coffee Mechanics
GG Pumps & Electrical
Espresso Project
B&E Facility Management - GERALDTON AREA
Supreme Coffee Machines
RBK Coffee - ACT self fill service agent
Euro Coffee
Unique maintenance & Vending Services
Essential Coffee Services
Espresso Connect
Espresso Master Service
AET Advanced Espresso Services.
Espresso Master Services
Nuova Espresso
Peter Gill Electrical
CWE Coffee Works Espresso
Bensley Electrical
Coffee Machines And Beans
Central West distributors
Disave
Coffs Harbour Refrigeration & Air-Conditioning
Wagga Electrical
Lovesommcoffeent
VQUIPMENT
Has Customer Service sent to installer?
YES
NO
Other
Has Site Inspection been completed?
YES
NO
Other
Is there power?
NO
10 amps
15 amps
20 amps
25 amps
other - specify below in double click box
Is there water?
YES
NO
Other
Specify water outlet type
Is there bench space?
YES
NO
Other
Have the holes been drilled?
YES
NO
Other
Is there space for a filter?
YES
NO
Other
Has install been booked and customer advised?
YES
NO
Other
Date Completed
-
Month
-
Day
Year
Date Picker Icon
Installing Comments
Submit
SOURCE ASSET
Has the Asset been sourced?
YES
NO
Other
Specify serial number
Is the Asset second hand?
YES
NO
Other
Does Asset need refurbishment?
YES
NO
Other
Specify refurbishment requirements
Is the Asset ready?
YES
NO
Other
Has PO been created?
YES
NO
Other
Date Completed
-
Month
-
Day
Year
Date Picker Icon
Sourcing Asset Comments
Submit
SENDING ASSET
Does Asset need to be sent?
YES
NO
Other
Has Asset been sent?
YES
NO
Other
Tracking Details
Date of Dispatch
-
Month
-
Day
Year
Date Picker Icon
ETA of Asset
-
Month
-
Day
Year
Date Picker Icon
Has the Asset arrived?
YES
NO
Other
Sending Asset Comments
Submit
STOCK
Is free start up stock required / ready?
YES
NO
Other
Is paid stock required / ready?
YES
NO
Other
Are cleaning products required / ready?
YES
NO
Other
Are paper cups required / ready?
YES
NO
Other
Stock invoice number
Stock Comments
Submit
PERIPHERALS
Are ceramics required?
YES
NO
Other
Ceramics PO Number
Are Barriers required?
YES
NO
Other
Barrier PO Number
Are Umbrellas required?
YES
NO
Other
Umbrella PO Number
Have Peripherals been sent?
YES
NO
Other
Tracking Details
Date of Dispatch
-
Month
-
Day
Year
Date Picker Icon
ETA of Peripherals
-
Month
-
Day
Year
Date Picker Icon
Has the Peripherals arrived?
YES
NO
Other
Sending Peripherals Comments
ENTIRE CHECKLIST COMPLETED - AWAITING INSTALL TO BE COMPLETED
YES
NO - Awaiting checklist details
Submit
RATING OF SUCESS
Success Rate
1
2
3
4
5
Worst
Best
1 is Worst, 5 is Best
Agent KPI Meet?
YES
NO - See Comments
KPI Comments
Learnings and areas of improvement
Well Done!
Submit
Should be Empty: